Terms of Service

Last Updated on 20th June 2023

Welcome to Quantican!

At Quantican, we understand the importance of a strong online presence for businesses in today’s competitive market. We are dedicated to empowering businesses to thrive in the digital world. Whether you are launching a new website, expanding your online presence, or seeking expert guidance, we are here to support you on your journey. These Terms of Service outline the Agreement between you, the User, and Quantican and govern the access and use of our products, services, features, website, and application.

 

Overview

1.1 Ownership: Quantican Cloud Services, a registered and established company in the Federal Republic of Nigeria, operates the Quantican website, and associated services. Throughout this Agreement, the terms “we,” “us,” and “our” refer to Quantican Cloud Services.

1.2 Acceptance of Terms: By accessing our Site, using our products, services, features, and website, you agree to be bound by these Terms of Service, including any additional terms, conditions, policies, and notices referenced herein. These terms apply to all users, including visitors, customers, clients, and others who use our Site and its offerings.

1.3 Authorised Use: You may only use our products, services, and applications for authorised purposes and must comply with the laws in your jurisdiction.

 

User Responsibilities

2.1 Harmful Activities: You must not engage in any activity that harms Quantican, its reputation, computer systems, other users, or third parties. This includes transmitting worms, viruses, or any malicious code or programming.

2.2 Selling Rights and Privileges: Your rights and privileges associated with Quantican cannot be sold or transferred without our written consent. If you sell advertising to a third party, you are responsible for the content of that advertising and the actions of that third party.

2.3 Termination: Violation of these Terms may result in the immediate termination of your services without prior notice. Quantican reserves the right to refuse service and cancel user accounts at any time.

 

Additional Policies and User Agreement

3.1 Compulsory Acceptance: By using our products and services, you must agree to our Privacy Policy, Refund Policy, and these Terms of Service. It is mandatory to read and accept these policies to use our offerings.

3.2 Legal Capacity: By using this Site or our services, you represent and warrant that you are at least eighteen (18) years of age and can form legally binding contracts under applicable law. If you are entering into this Agreement on behalf of a corporate entity, you must have the legal authority to bind that entity to these terms.

3.3 Authentication and Liability: Quantican relies on instructions, notices, documents, and communications believed to be genuine and originating from authorised representatives. If doubts arise about authenticity, additional authentication may be required. You are bound by the terms of this Agreement for transactions conducted by you, your authorised agents, and anyone using your account or the services with or without your authorisation.

 

Modifications and Termination

4.1 Changes to Terms: Quantican reserves the right to modify or replace these Terms of Service at any time. Any changes will be posted on our Site and may also be sent via email. It is your responsibility to review the Terms periodically and acknowledge any changes.

4.2 Service Changes: Quantican may change, suspend, or discontinue the service, including features, databases, or content, at any time and for any reason. We may also impose limitations on certain features and services or restrict access to parts or the entire Site without notice or liability.

By continuing to use our service after any modifications to the Terms, you indicate your acceptance of the updated terms and conditions. If you do not agree with the terms, you must discontinue your use of Quantican’s products, services, features, website, and application.

If you have any questions or concerns about these Terms of Service, please contact us.

 

OUR PRODUCTS AND SERVICES

  1. Account Creation and Usage:
  2. By signing up for our services, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and ensuring the security of your account. You are solely responsible for the activity that occurs on your account, whether authorised by you or not. If Quantican has reason to believe that your account information is untrue, inaccurate, out-of-date, or incomplete, Quantican reserves the right, in its sole and absolute discretion, to suspend or terminate your account.
  3. You agree to use our services for lawful purposes only. Any illegal activities, including but not limited to spamming, hacking, or distributing copyrighted materials, are strictly prohibited.

 

Domain Registration

  • We offer domain registration services, allowing you to secure your desired domain name. Domain registration fees are non-refundable.
  • You are responsible for ensuring the accuracy of the domain registration information. We are not liable for any disputes arising from inaccurate or incomplete domain registration details.

 

Web Hosting

  • Our web hosting services provide you with server space to host your website, game servers, database, cPanel, email, cloud, etc. We strive to provide reliable and uninterrupted hosting, but we cannot guarantee 100% uptime due to factors beyond our control.
  • You are responsible for the content and activities on your website and other products we provide service for. Any violations of our Acceptable Use Policy may result in the suspension or termination of your hosting account.

 

Domain Transfer

  • We aim to make the domain transfer process seamless and hassle-free for you. However, errors or interruptions may occur during the process. If any errors or interruptions occur, please contact us, and our experienced team will provide you with assistance and guide you through the transfer process to ensure a smooth transition.

 

Domain Management

  • We provide robust domain management tools and an intuitive control panel to empower you with complete control over your domains. Our user-friendly interface allows you to effortlessly manage domain settings, update DNS records, configure email accounts, and perform other essential domain management tasks. We are committed to providing you with the necessary tools and support to manage your domains efficiently and effectively.
  • Quantican is not liable for any errors or interruptions in service, whether within or outside of our reasonable control. While we strive to maintain uninterrupted service, interruptions may occur, and you agree to hold us free from any damages incurred as a result.

 

New Products and Services

From time to time, Quantican may offer new services and features. We will notify you of these new offerings on our Site and/or via email. Please note that new services and features may be introduced on a trial basis and may be discontinued if they do not meet expectations. By trying the new services or features, you acknowledge and agree that they may have limited functionality and expose you to certain risks. You also agree to provide feedback to Quantican regarding your experience with the new services or features.

 

AVAILABILITY OF PRODUCTS AND SERVICES

Quantican makes commercially reasonable efforts to provide this Site, products, and services on twenty-four (24) hours a day, seven (7) days a week basis. However, you acknowledge and agree that there may be times when the Site or services are inaccessible or inoperable due to equipment malfunctions, periodic maintenance, repairs, causes beyond our reasonable control, or other unforeseen occurrences. We have no control over the availability of this Site or the services on a continuous or uninterrupted basis and assume no liability in this regard.

 

DISCONTINUED PRODUCTS AND SERVICES

Quantican reserves the right to stop offering or providing any of its products and services at any time, for any reason, and without prior notice. Although we make every effort to maximise the lifespan of our services, there are instances when a service may be discontinued or reach its End-of-Life (EOL). In such cases, we will make reasonable efforts to notify you in advance of the EOL date. It is your responsibility to migrate to a new service or cease reliance on the discontinued service before the EOL date. We may offer alternatives, in-store credits, or prorated refunds as determined at our sole discretion. We may also migrate you to the most up-to-date version of the service if available.

 

GENERAL RULES OF CONDUCT

You acknowledge and agree to the following:

  1. Your use of this Site and the services must comply with these Terms of Service, our other policies, and applicable local, state, national, and international laws.
  2. You will not collect or harvest any user content or personally identifiable information without proper consent.
  3. You will not engage in illegal activities, promote child pornography, terrorism, violence, spamming, or sale of prescription medication without a valid prescription.
  4. You will not interfere with the operation of this Site or distribute viruses, worms, or other harmful code.
  5. You will not copy, modify, or alter any part of this Site or the services without authorisation.
  6. You will access Quantican content or user content only through this Site or as designated by Quantican.
  7. You agree to back up your user content and accept the risk of its loss.
  8. You will not resell or provide the services for commercial purposes without our written consent.
  9. You agree to provide necessary identification for verification when requested.
  10. We may disclose your information to law enforcement agencies without further consent or notification to the user upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

 

Quantican reserves the right to modify, change, or discontinue any aspect of this Site or the services at any time.

 

YOUR USE OF QUANTICAN CONTENT AND USER CONTENT

In addition to the general rules above, the following provisions apply specifically to your use of Quantican Content and User Content posted to Quantican’s corporate websites (i.e., those sites which Quantican directly controls or maintains). These provisions do not transfer any ownership or licensed rights (including intellectual property rights) you may have in content posted to your hosted websites.

  1. Quantican Content:

Except for User Content and User Intellectual Property, all content on this Site and the Services, including text, software, scripts, source code, API, graphics, photos, sounds, music, videos, interactive features, trademarks, service marks, logos, artwork, website templates, themes, widgets, literary works, computer code (including HTML), applications, and other media, designs, animations, interfaces, derivatives, and versions thereof, methods, products, algorithms, data, interactive features and objects, advertising and acquisition tools and methods, customised URLs, and all copyrightable materials (“Quantican Content”), are owned by or licensed to Quantican. Quantican Content is protected by copyright, trademark, and/or patent laws in Nigeria and foreign countries, as well as other intellectual property rights under applicable laws. Quantican Content is provided to you “as is” and “as available” for your information and personal, non-commercial use only. You may not download, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or exploit Quantican Content for any purposes without the express prior written consent of Quantican. No rights or licenses under any copyright, trademark, patent, or other proprietary right are granted by this Agreement. Quantican reserves all rights not expressly granted in and to the Quantican Content. However, Quantican grants you a limited, non-exclusive, non-transferable, revocable license to use the Quantican Content solely to generate and display websites created through the relevant Services provided by Quantican, in accordance with these terms and conditions.

 

  1. User Content:

Some features of this Site or the Services may allow users to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice (“User Submissions”) or (b) literary, artistic, musical, or other content, including photos and videos (together with User Submissions, “User Content”). User Content includes all content submitted through your account.

 

  1. User Intellectual Property:

You retain all intellectual property rights in User Content and any other materials created, developed, or connected to the Services by you, including designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, code, algorithms, SPIs, APIs, databases, interfaces, text, and literary works.

 

By posting or publishing User Content or User Intellectual Property to this Site or the Services, you represent and warrant that you have all necessary rights to distribute such content via this Site or the Services. You further represent and warrant that the User Content or User Intellectual Property does not violate the rights of any third party. You are solely responsible for any consequences and requirements related to using User Content or User Intellectual Property.

 

  1. Security:

You agree not to circumvent, disable, or interfere with the security-related features of this Site or the Services, including those that prevent or restrict the use or copying of Quantican Content or User Content. You also agree not to enforce limitations on the use of this Site or the Services, Quantican Content, or User Content.

 

QUANTICAN’S USE OF USER CONTENT:

Quantican shall have the right to use User Content posted to its corporate websites for any purpose, commercial or otherwise, without acknowledgement or compensation to you or any third party. Quantican may also be working on similar content or may have obtained such content from other sources. However, you retain all ownership or licensed rights in User Content hosted by Quantican.

 

By posting or publishing User Content to this Site or through the Services, you authorise Quantican to use the intellectual property and other proprietary rights in and to your User Content. This includes the right to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content in connection with this Site, the Services, and Quantican’s business. You grant Quantican a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use your User Content for promoting and redistributing this Site without restrictions or payment to you or any third party. Additionally, other users of this Site may access and use your User Content as permitted through the functionality of this Site.

 

Please note that the licenses granted by you in your User Content terminate within a commercially reasonable time after you remove or delete your User Content from this Site. However, Quantican may retain server copies of your User Content that have been removed or deleted, although they will not be distributed, displayed, or performed. The licenses granted by you in your User Content are perpetual and irrevocable. Quantican will not use any User Content designated as “private” or “password protected” for promoting this Site or Quantican’s business.

 

 

 

 

MONITORING OF CONTENT; ACCOUNT TERMINATION POLICY

Quantican generally does not pre-screen User Content (whether posted to a website hosted by Quantican or posted to this Site). However, Quantican reserves the right to review User Content and decide whether it complies with this Agreement. Quantican may remove any User Content and/or terminate a User’s access to this Site or the Services found at this Site if the User violates this Agreement, as determined by Quantican in its sole discretion and without prior notice. If Quantican terminates your access to this Site or the Services found at this Site, Quantican may, in its sole discretion, remove and destroy any data and files stored by you on its servers.

 

ADDITIONAL RESERVATION OF RIGHTS

Quantican reserves the right to deny, cancel, terminate, suspend, lock, or modify access to any Account or Services (including domain name registrations) for various reasons, as determined by Quantican in its sole discretion. These reasons include, but are not limited to:

 

  1. Correcting mistakes made by Quantican in offering or delivering any Services.
  2. Protecting the integrity and stability of domain name registries and correcting mistakes made by them.
  3. Assisting with fraud and abuse detection and prevention efforts.
  4. Complying with court orders, applicable laws, rules, and regulations.
  5. Complying with law enforcement requests, including subpoena requests.
  6. Complying with any dispute resolution process.
  7. Defending against legal actions or threats.
  8. Avoiding civil or criminal liability on the part of Quantican, its officers, directors, employees, agents, and affiliates.

 

Quantican also reserves the right to terminate Services and access if a user is harassing or threatening Quantican or its employees.

 

Quantican may access, edit, or modify your Account and Services, including User Submissions and User Content, in order to assist you when you reach out to Customer Service. Quantican shall not be liable for any loss or damage resulting from such actions.

 

NO SPAM; LIQUIDATED DAMAGES

Quantican does not tolerate the transmission of spam. If Quantican determines that a customer is using its products and services for spamming purposes, appropriate action will be taken, including investigation and resolution of the situation.

 

Quantican defines spam as the sending of Unsolicited Commercial Email (UCE), Unsolicited Bulk Email (UBE), or Unsolicited Facsimiles (Fax) without obtaining prior confirmed consent from recipients. Customers must abide by all applicable laws and regulations, as well as Quantican’s no-spam policy. Commercial advertising and bulk emails or faxes can only be sent to recipients who have opted-in to receive such messages. The messages must include a legitimate return address, reply-to address, the sender’s physical address, and an opt-out method.

 

If Quantican determines that a customer is engaged in spamming, it may redirect, suspend, or cancel relevant services until the issue is resolved. If the abuse continues after services have been restored, Quantican may terminate hosting and email boxes associated with the domain name in question.

 

Customers and recipients are encouraged to report suspected spam, which can be done by contacting support@quantican.com

 

Quantican may immediately terminate an Account believed, in its sole discretion, to be transmitting or connected with spam or other unsolicited bulk email.

 

TRADEMARK AND/OR COPYRIGHT CLAIMS

Quantican supports the protection of intellectual property. If you would like to submit (i) a trademark claim for violation of a mark on which you hold a valid, registered trademark or service mark or (ii) a copyright claim for material on which you hold a bona fide copyright, please refer to Quantican’s Trademark and/or Copyright Infringement Policy referenced above and available here.

 

LINKS TO THIRD-PARTY WEBSITES

This Site and the Services found at this Site may contain links to third-party websites that are not owned or controlled by Quantican. Quantican assumes no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, Quantican does not censor or edit the content of any third-party websites. By using this Site or the Services found at this Site, you expressly release Quantican from any and all liability arising from your use of any third-party website. Accordingly, Quantican encourages you to be aware when you leave this Site or the Services found at this Site and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.

 

DISCLAIMER OF REPRESENTATIONS AND WARRANTIES

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIS SITE AND THE SERVICES FOUND AT THIS SITE SHALL BE AT YOUR OWN RISK AND THAT THIS SITE AND THE SERVICES FOUND AT THIS SITE ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.” QUANTICAN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD-PARTY SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. QUANTICAN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING, OR OTHERWISE) TO THIS SITE, AND/OR (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING, OR OTHERWISE) TO THIS SITE, AND QUANTICAN ASSUMES NO LIABILITY OR RESPONSIBILITY FOR THE SAME.

 

IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY QUANTICAN, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS (INCLUDING WITHOUT LIMITATION ITS CALL CENTER OR CUSTOMER SERVICE REPRESENTATIVES), AND THIRD-PARTY SERVICE PROVIDERS WILL (I) CONSTITUTE LEGAL OR FINANCIAL ADVICE OR (II) CREATE A WARRANTY OF ANY KIND WITH RESPECT TO THIS SITE OR THE SERVICES FOUND AT THIS SITE, AND USERS SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

 

THE FOREGOING DISCLAIMER OF REPRESENTATIONS AND WARRANTIES SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.

 

LIMITATION OF LIABILITY

IN NO EVENT SHALL QUANTICAN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD-PARTY SERVICE PROVIDERS BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY THAT MAY RESULT FROM (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING, OR OTHERWISE) TO THIS SITE, (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING, OR OTHERWISE) TO THIS SITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (V) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VI) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL CONTENT, PERSONAL INFORMATION, FINANCIAL INFORMATION, OR OTHER INFORMATION AND DATA STORED THEREIN, (VII) ANY INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING, OR OTHERWISE) TO THIS SITE, (VIII) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING, OR OTHERWISE) TO THIS SITE, (IX) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, “X-RATED,” OBSCENE OR OTHERWISE OBJECTIONABLE, AND/OR (X) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT QUANTICAN IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS SITE OR THE SERVICES FOUND AT THIS SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.

 

IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL QUANTICAN’S TOTAL AGGREGATE LIABILITY EXCEED $500.00 U.S. DOLLARS.

 

THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.

INDEMNITY

You agree to protect, defend, indemnify, and hold harmless Quantican and its officers, directors, employees, agents, and third-party service providers from and against any and all claims, demands, costs, expenses, losses, liabilities, and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by Quantican directly or indirectly arising from (i) your use of and access to this Site or the Services found at this Site, (ii) your violation of any provision of this Agreement or the policies or agreements incorporated herein, and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary rights. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.

 

FEES, PAYMENTS, AND RENEWALS

You agree that your Payment Method may be charged by one of our affiliated entities.

During your purchase, your payment will be processed by the entity in the country you are identified to be making the purchase from. The entity will be affiliated with our local payment service provider and subject to the provisions of our Privacy Policy.

 

  1. General Terms, Including Automatic Renewal Terms

By purchasing our Services, you agree to provide correct and full payment-related information (including information required for tax exemptions, such as VAT/GST number). Any claims or requests will be handled only if they are provided no later than within 30 days of the date of purchase unless applicable laws provide otherwise.

 

If you use automatic payments, you will always need to have one payment method designated as primary. You can also add a backup payment method to your account that will be used if your primary payment method does not work for some reason. In case your primary method does not work, we will automatically charge your costs to your backup payment method to ensure that your Services keep running.

 

You agree to pay any and all prices and fees due for Services purchased or obtained at this Site at the time you order the Services. All prices and fees are non-refundable unless otherwise expressly noted in the Refund Policy section below, even if your Services are suspended, terminated, or transferred prior to the end of the Services term.

 

Quantican expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online at this Site and effective immediately without the need for further notice to you. If you have purchased or obtained Services for a period of months or years, changes or modifications in prices and fees shall be effective when the Services in question come up for renewal as further described below.

 

Except as prohibited in any product-specific agreement, you may pay for Services by utilising any of the following “Payment Methods”: (i) by providing a valid credit card, (ii) by using PayPal (as defined below), or (iii) via in-store credit balances, if applicable (and as defined below), each a “Payment Method”.

 

For Services that offer “Express Checkout,” clicking the Express Checkout button will automatically place an order for that service and charge the primary Payment Method on file for your account. Confirmation of that order will be sent to the email address on file for your account.

 

Your Payment Method on file must be kept valid if you have any active Services in your account. You acknowledge and agree that where refunds are issued to your Payment Method, Quantican’s issuance of a refund receipt is only confirmation that Quantican has submitted your refund to the Payment Method charged at the time of the original sale, and that Quantican has absolutely no control over when the refund will be applied towards your Payment Method’s available balance.

 

You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range from five (5) business days to a full billing cycle or longer.

 

In the event a refund is issued to your Payment Method and the payment provider, payment processor, or individual issuing bank associated with your Payment Method imposes any limitations on refunds, including but not limited to limitations as to the timing of the refund or the number of refunds allowed, then Quantican, in its sole and absolute discretion, reserves the right to issue the refund in the form of an in-store credit. Quantican also has the right, but not the obligation, to offer an in-store credit for customers seeking refunds, even if there are no limitations on refunds imposed by the Payment Method.

 

For the avoidance of doubt, any and all refunds processed via the issuance of in-store credits are solely within Quantican’s discretion and are not available upon customer request.

 

To ensure that you do not experience an interruption or loss of Services, most Services offer an automatic renewal option. The automatic renewal option automatically renews the applicable service for a renewal period equal in time to the most recent service period, except for domain names, which will renew for the original service period. For example, for products other than domains, if your last service period is for one year, your renewal period will be for one year.

 

While the details of the automatic renewal option vary from Service to Service, the Services that offer an automatic renewal option treat it as the default setting. Therefore, unless you disable the automatic renewal option, Quantican will automatically renew the applicable service when it comes up for renewal and will take payment from the Payment Method you have on file with Quantican at Quantican’s then-current rates, which you acknowledge and agree may be higher or lower than the rates for the original service period.

 

To see the renewal settings applicable to you and your Services, simply log into your member’s area and find the respective account. You may enable or disable the automatic renewal option at any time. However, if you elect to disable the automatic renewal option and fail to manually renew your Services before they expire, you may experience an interruption or loss of Services, and Quantican shall not be liable to you or any third party regarding the same.

 

In addition, Quantican may participate in “recurring billing programs” or “account updater services” supported by your credit card provider (and ultimately dependent on your bank’s participation). If you are enrolled in an automatic renewal option and we are unable to successfully charge your existing Payment Method, your credit card provider (or your bank) may notify us of updates to your credit card number and/or expiration date, or they may automatically charge your new credit card on our behalf without notification to us.

 

In accordance with recurring billing program requirements, in the event that we are notified of an update to your credit card number and/or expiration date, Quantican will automatically update your payment profile on your behalf. Quantican makes no guarantees that we will request or receive updated credit card information.

 

You acknowledge and agree that it is your sole responsibility to modify and maintain your Account settings, including but not limited to (i) setting your renewal options and (ii) ensuring your associated Payment Method(s) are current and valid. Furthermore, you acknowledge and agree that your failure to do so may result in the interruption or loss of Services, and Quantican shall not be liable to you or any third party regarding the same.

 

If, for any reason, Quantican is unable to charge your Payment Method for the full amount owed for the Services provided, or if Quantican receives notification of

 

 a chargeback, reversal, payment dispute, or is charged a penalty for any fee it previously charged to your Payment Method, you agree that Quantican may pursue all available lawful remedies in order to obtain payment, including but not limited to immediate cancellation, without notice to you, of any domain names or Services registered or renewed on your behalf.

 

Quantican also reserves the right to charge you reasonable “administrative fees” or “processing fees” for (i) tasks Quantican may perform outside the normal scope of its Services, (ii) additional time and/or costs Quantican may incur in providing its Services, and/or (iii) your noncompliance with this Agreement (as determined by Quantican in its sole and absolute discretion).

 

Typical administrative or processing fee scenarios include, but are not limited to, (i) customer service issues that require additional personal time or attention; (ii) UDRP action(s) in connection with your domain name(s) and/or disputes that require accounting or legal services, whether performed by Quantican staff or by outside firms retained by Quantican; (iii) recouping any and all costs and fees, including the cost of Services, incurred by Quantican as a result of chargebacks or other payment disputes brought by you, your bank, or Payment Method processor. These administrative fees or processing fees will be billed to the Payment Method you have on file with Quantican.

 

Quantican may offer product-level pricing in various currencies; however, transaction processing is supported only in U.S. dollars and a select number of the currency options displayed on this Site (“Supported Currency” or “Supported Currencies”). If the currency selected is a Supported Currency, then the transaction will be processed in the Supported Currency, and the pricing displayed during the checkout process will be the actual amount processed and submitted to your bank for payment.

 

If the currency selected is not a Supported Currency, then the transaction will be processed in U.S. dollars, and the pricing displayed during the checkout process will be an estimated conversion price at the time of purchase.

 

In either case (whether the currency selected is a Supported Currency or not), if the transaction is processed in a currency that differs from the currency of your bank account, you may be charged exchange rate conversion fees by your bank.

 

In addition, due to time differences between (i) the time you complete the checkout process, (ii) the time the transaction is processed, and (iii) the time the transaction posts to your bank statement, the conversion rates may fluctuate, and Quantican makes no representations or warranties that (a) the amount submitted to your bank for payment will be the same as the amount posted to your bank statement (in the case of a Supported Currency) or (b) the estimated conversion price will be the same as either the amount processed or the amount posted to your bank statement (in the case of a non-Supported Currency), and you agree to waive any and all claims based upon such discrepancies (including any and all claims for a refund based on the foregoing).

 

In addition, regardless of the selected currency, you acknowledge and agree that you may be charged Value Added Tax (“VAT”), Goods and Services Tax (“GST”), or other localised fees and/or taxes based on your bank and/or the country indicated in your billing address section.

  1. Refund Policy

Products and Services available for refunds are described here (“Refund Policy”). For products and services eligible for a refund, you may request a full refund within thirty (30) days of purchase (“Refund Period”). For refunds requested after the Refund Period, an in-store credit will be issued for any unused time remaining on your plan. Unused time will be calculated as the number of months remaining on the purchase term, excluding the month in which the refund is requested. In the event you purchase a product that includes a free domain name, if you cancel the product, the list price for the domain name will be deducted from the refund amount. The list price is the price of the domain name listed on Quantican’s website and is not subject to any promotion, discount, or other reduction in price.

 

In no event will you be eligible for more than one refund of the same product.

 

  1. International Payment Options

Quantican offers a variety of alternative international payment options through a variety of International Payment Providers (“IPP”). In the event you select an IPP, you represent that you have already agreed to any and all of the IPP’s applicable customer service agreements in advance of completing your transaction at Quantican. You also agree to allow the IPP to debit the full amount of your purchase from the selected bank account, e-wallet account (including credit card(s), bank account(s), or other allowed payment method(s) linked to your e-wallet account), or any other type of account associated with the selected IPP (including but not limited to prepaid cards and mobile payments), collectively “Funding Sources”. Additionally, you agree to allow the selected IPP to debit, if applicable, an “Exchange Rate Conversion Fee,” as well as any other fees or charges applicable to your Agreement with the IPP (collectively, the “IPP Fees”), from your Funding Sources. You understand and agree that IPP Fees are subject to change at any time by the IPP without notice to you by Quantican.

 

It is your responsibility to keep your Funding Sources current and funded. You acknowledge and agree that (i) the IPP reserves the right to decline a transaction for any reason (including but not limited to payments that fail to go through as a result of your Funding Sources no longer existing or not holding available/sufficient funds) and (ii) in such an event, neither the IPP nor Quantican shall be liable to you or any third party regarding the same. You acknowledge that Quantican will not attempt to fulfil the Services purchased by you until Quantican receives confirmation of payment from the IPP through its associated payment processor. You acknowledge there may be a gap of several hours or days between the time you place an order and the time the IPP confirms payment through its associated payment processor. If Quantican does not receive confirmation of payment from the IPP through its associated payment processor within thirty (30) days from when the order is placed, your order may be cancelled, at which time you will need to commence the purchase process again. In the event that you would like to cancel payment for a pending transaction, you may cancel the order through your Quantican account. Payments received on previously cancelled orders will be automatically refunded to the original Payment Method when possible.

 

If, at the time Quantican receives confirmation of payment from the IPP (through its associated payment processor), either (i) the Services (including domain names) are no longer available for purchase, or (ii) a pending order has been cancelled in our systems, or (iii) the confirmation of payment does not match the dollar amount of the pending order, and as a result, your purchase is either over-funded or under-funded, Quantican may automatically issue a partial refund (in the case of over-funding) or a full refund (in the case of under-funding) to your Funding Source. If the IPP (or its associated payment processor) imposes refund limitations of any kind, Quantican reserves the right to issue refunds to an in-store credit balance. If you receive a full refund, you will need to begin the purchase process again. You acknowledge and agree that the IPP reserves the right not to refund IPP Fees associated with a refunded transaction. Accordingly, any refunds issued by Quantican will be net of the IPP Fees unless otherwise specified.

 

SUCCESSORS AND ASSIGNS

This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, successors, and assigns.

 

NO THIRD-PARTY BENEFICIARIES

Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

 

COMPLIANCE WITH LOCAL LAWS

Quantican makes no representation or warranty that the content available on this Site or the Services found at this Site are appropriate in every country or jurisdiction, and access to this Site or the Services found at this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site or the Services found at this Site are responsible for compliance with all local laws, rules, and regulations.

 

GOVERNING LAW; JURISDICTION; VENUE; WAIVER OF TRIAL BY JURY

Except for disputes governed by the Uniform Domain Name Dispute Resolution Policy, this Agreement shall be governed by and construed in accordance with federal law in Nigeria. You agree to waive the right to trial by jury in any action or proceeding that takes place relating to or arising out of this Agreement.

 

TITLES AND HEADINGS; INDEPENDENT COVENANTS; SEVERABILITY

The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilised in any way to construe or interpret the Agreement of the parties as otherwise set forth herein. Each covenant and Agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or Agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.

 

CONTACT INFORMATION

If you have any questions about this Agreement, please contact us by email or visit our registered office at the following address:

We are a company registered in Nigeria and our registered office is at (Wuse, Abuja )