Privacy Policy

As a Web Hosting company, we are committed to protecting the privacy and security of our client’s personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our website and services, you consent to the practices described in this policy.

Information We Collect

1.1 Personal Information: When you register for our services or contact us, we may collect personal information such as your name, email address, phone number, and billing details. This information is necessary for providing our services and communicating with you effectively.

1.2 Payment Information: We collect and store payment information, including credit card or bank account details (as applicable), for payment processing, tax, and regulatory purposes. We partner with trusted payment processors who handle this information in accordance with their privacy policies.

1.3 Website Usage Information: We gather non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This information helps us analyse trends, improve our website, products, and services, and enhance the user experience.

1.4 User Content: User-generated content uploaded, collected, stored, used, transferred, or disclosed in connection with our website, products, or services.

1.5 Communication History Information: Communications you send to us, including technical support tickets, questions, or feedback.

Use of Information

2.1 Service Delivery: We use the personal information provided to deliver our products and services, register domain names, and manage your account. This includes processing payments, verifying identity, and communicating important service-related information.

2.2 Customer Support: We may use your information to respond to inquiries, provide technical support, and address any issues or concerns you may have regarding our services.

2.3 Communication: With your consent, we may send you promotional emails, newsletters, or updates about our latest offers, products, and services. You have the option to unsubscribe from these communications at any time.

2.4 Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

2.5 Promotion: To help promote our website, products, and services.

Information Sharing

3.1 Public Information: Certain personal information, such as domain registration details, may be publicly displayed or revealed to other users as required by domain name registries. However, we do not publicly disclose sensitive information without your explicit consent.

3.2 Third-Party Service Providers: We engage trusted third-party service providers to assist us in delivering our services. These providers are bound by strict confidentiality agreements and are authorized to use your information only as necessary to perform their services on our behalf.

3.3 Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as court orders or government regulations.

3.4 Data Transfer Abroad: Your communications with us may result in the transfer of information across international boundaries if you are visiting our website from a different country. By visiting our website and communicating with us, you consent to such transfers.

Data Security

We implement industry-standard security measures to protect your personal information. However, we cannot guarantee its absolute security. Your account information is protected by a password, and it is essential to choose a strong password and keep it secure. If the security of your password has been compromised, you should change it immediately.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, update, correct, and delete the personal information we hold about you. If you would like to exercise these rights or have any concerns regarding your information, please contact our customer support team. We may request personal information to verify your identity before disclosing, changing, or deleting any information related to your account.

Email Notifications

We may send you emails regarding your order information, product or service information, company news, promotions, and legal information. You have the option to opt out of receiving marketing email communications by following the unsubscribe instructions located at the bottom of each email.

Changes to this Policy

We reserve the right to modify or update this Privacy Policy at any time to adapt it to our company, products, services, and legal requirements. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.

If you have any questions or require further information about our Privacy Policy, please contact us. Your privacy and trust are of utmost importance to us, and we are committed to ensuring the security and confidentiality of your information.